The next time that you see a commercial on TV that provides a toll free number for
you to call and place an order for a product or special that is being offered,
guess what? You are more than likely calling in to direct response call centers.
Even more...
More
The next time that you see a commercial on TV that provides a toll free number for
you to call and place an order for a product or special that is being offered,
guess what? You are more than likely calling in to direct response call centers.
Even more interesting is that most of the time these direct response call centers
are actually outsourced to countries like India, where they have expertly trained
reps that have a high closing ratio on sales and that are known in the industry as
being some of the best direct response call centers sales pros that can be found.
What Are Direct Response Call Centers
The easy definition is that direct response call centers are actually inbound order
taking call centers.
They usually are the life blood of any outbound sales
campaign, be it print, online or TV.
When a number is provided to customers to phone in and buy a product, that call is
often routed to direct response call centers that close the sale and up-sell or
cross-sell the initial orde
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